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Customer Service Assistant

Based at Leisure at Cheltenham

Salary: £8.45 per hour

We are looking for reliable, enthusiastic individuals who enjoy working as part of our team to provide exceptional standards of customer service in a busy and varied environment.

Reporting to the Sales Co-ordinator, the role will involve giving an exceptional welcome to all customers and proactively engage with customers on a regular basis, taking payment for activities, support the team with admin duties, stock and display merchandise, maximise sales of memberships and activities.

Previous customer service experience in a similar environment is desirable. A proactive, enthusiastic personality is essential.

Excellent communication, customer focus and organisation skills are required.

Various hours available – weekend and evening work required.

For an informal discussion about the role please contact Shelley Stevens – 01242 387412 / shelley.stevens@cheltenhamtrust.org.uk.

To apply for this role please send a copy of your CV and a covering letter to jobs@cheltenham.gov.uk and please quote reference CT213 after the post title.

Closing date: Friday 11th January 2019

Interview date: Week commencing 14th January 2019

For the Job Description please click here.

In order to comply with the Government’s Baseline Personnel Security Standard (BPSS), applicants will be asked to provide proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

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